All sales orders are final upon completion of the checkout. Under no circumstance will any purchase of a Lauren Ashtyn Collection human hair extension be returned,refunded or exchanged. Becuase our items are designed with human hair we cannot accept returns or exchanges, this ensures all customers they will never receive a used item. This also keeps us in compliance with Human hair code. Also all custom made items apply to the same terms as well as no refunds, as this was a custom designed item specifically for you as instructed.
While we are offering Free Shipping, we still must charge a $12 Handling and Styling Fee. Before we ship off your new purchase, we have a professional stylist quality check and then blow out and style your Extension so that it arrives at your door step ready to wear! Within 1-3 business days, this process will be completed and your Extension will be packaged up, labeled, and shipped to you!