Due to the high grade of European Human Hair and the very detailed hand tied design, these wigs, extensions, and volume extension toppers last much longer than other lesser quality hair products on the market. Our hair units can last anywhere from 1-3 years with proper care. We have testimonials from clients that still wear there original unit from 5 years ago, and they still look beautiful. It all comes down to the care of the product for each customer and how often it is worn.

Due to the high grade of European Human Hair, you can style with hot tools with no damage. Its just like your own hair it is very important to use the correct tools and products to protect the integrity of the units hair and your own hair. as a professional stylist we always suggest to our clients use of quality hair tools and never use the highest heat setting on the tool. check out our youtube for tutorials on styles with quality hair tools.

Due to the high grade of European Human Hair used in our units you can change the color with no damage. As a professional stylist, we suggest going from light to dark if you need a color change. Just like your own hair, we don't ever suggest to our color clients to use a bleach. It's really a technical skill to provide a successful bleach process, so please make sure you consult with your stylist before coloring at all. We color our units for thousands of customers with very successful outcomes but not all coloring techniques are the same with each stylist. IF THE COLOR COMES OUT NOT MEETING YOUR EXPECTATION, IT IS NOT THE FAULT OF THE PRODUCT IT IS THE FAULT OF THE STYLIST.

We get this question all the time. we like to refer our customers to our glowing product reviews and customer photos. This is also why we have so many real life customer photos not stock photos. We want the customer looking to purchase our quality units to see the true transparent look of the product not from a dolled up model, or high res. edited photos of the product. We strive to meet every customer's expectation by providing the most honest view of each product.

We have 2 simple ways to find your perfect match. You can take our step by step click guide on our home page that walks you through the choosing of the unit's size to finding your color match to finally finding the product best suited for your needs. And OUR MOST POPULAR option is to complete the online free consultation with our Hair Extension Specialists that are always available to help find your perfect match. Just go to our consultation tab, follow the 4 easy steps speaking to our representatives, and they can help you find what meets your thin hair or hair loss needs and finally meeting your hair goals.

Very easy! Simply use the technique in this video of Lauren who washes her units every 45-60 days. Also with each order you will receive in your luxury hair box a step by step instruction on this.

Please review our full policy here.