If you require more assistance you can contact us by emailing firstname.lastname@example.org and you will receive a response within 24-48 business hours. Our office hours are Monday-Friday 9am-5pm EST.
Basically, by using www.thelaurenashtyncollection.com you agree to all the terms on this page. COPYRIGHTS, TRADEMARKS, AND CONTENT
The entire content published on this Site, including but not limited to text, graphics or code is copyrighted under copyright laws, and is the sole property of www.the laurenashtyncollection.com. Copyright 2010, The Lauren Ashtyn Collection. ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this Site for the sole purpose of placing an order with www.thelaurenashtyncollection.com. Without obtaining our prior written consent, any other use, including but not limited to the reproduction, modification, distribution, display or transmission of the content of this Site is strictly prohibited. You further agree not to change or delete any proprietary notices from materials downloaded from the Site.
All trademarks, service marks and trade names of www.thelaurenashtyncollection.com used in the Site are trademarks or registered trademarks of LA Hair Boutique, LLC.
You acknowledge and agree that all copyright, designs, the “look and feel” of the Site, trademarks, and all other intellectual property and material rights relating to the content as herein described, including The Lauren Ashtyn Collection software and all HTML and other code contained in this Site, shall remain at all times vested in LA Hair Boutique. and/or are the property of their respective owners. All such content, including third party trademarks, designs and related intellectual property rights mentioned or displayed on this Site are protected by federal and state laws and regulations and international treaty provisions. You are permitted to use the content only as expressly authorized by The Lauren Ashtyn Collection and/or its third-party licensors. Any reproduction or redistribution of the above-listed content is prohibited and may result in civil and criminal penalties. Violators will be prosecuted to the fullest extent permissible under applicable law. Without limiting the foregoing, copying and use of the above-listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited.
In addition to the Intellectual property rights mentioned above, “Content” is defined as all information such as the “look and feel” of the Site, data files, graphics, text, photographs, drawings, logos, images, sounds, music, video or audio files on this Site. The Lauren Ashtyn Collection tries to ensure that the information on this site is accurate and complete. We do not warrant that the Site’s Content is accurate, error-free. Your use of the Web Site is at your risk. Without limiting the foregoing, everything on the Web Site is provided to you “as is” and “as available” without warranty of any kind, either expressed or implied, including, but not limited to, the implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, reasonable care and skill, or non-infringement. You bear the entire risk of the completeness, accuracy or usefulness of any Content found on this Site. The Lauren Ashtyn Collection reserves the right to withdraw, temporarily or permanently, any Content from this Site at any time and for any reason. Removal may be immediate and without notice. You confirm that The Lauren Ashtyn Collection is not liable to you or any third party for any such withdrawal.
Opinions expressed on the Site and The Lauren Ashtyn Collection YouTube, Instagram and Facebook are the personal opinions of the authors and do not reflect the views of The Lauren Ashtyn Collection. By posting you agree to be solely responsible for the content of all information you contribute. You also grant to The Lauren Ashtyn Collection a right to use any content you provide for its own purposes including republication in any form or media. Comments may be moderated and we do not commit to checking all content and will not be liable for third party posts. If you have a complaint about any posts please mail email@example.com. The Lauren Ashtyn Collection reserves the right at its sole discretion not to publish or to remove any comment including those that it believes may be unlawful, defamatory, racist or libelous, incite hatred or violence, detrimental to people, institutions, religions or to people’s privacy, which may cause harm to minors, is detrimental to the trademarks, patents and copyrighted content, contains personal data, improperly uses the medium for promoting and advertising businesses. This site is available to the public, the information you consider confidential should not be posted to this site.
ELIGIBILITY TO PURCHASE
In order to make purchases on the Site, you will be required to provide your personal details. In particular, you must provide your real name, phone number, e-mail address and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided.
The Site is available only to individuals and others who meet the Site’s terms of eligibility, who have been issued a valid credit/debit card by a bank acceptable to PayPal and Square, and who have authorized us to process a charge or charges on their credit/debit card in the amount of the total purchase price for the merchandise which they purchase.
By making an offer to purchase merchandise, you expressly authorized us to perform credit checks and, where The Lauren Ashtyn Collection feels necessary, to transmit or to obtain your credit card information or credit report information (including any updated information) to or from third parties solely to authenticate your identity, to validate your credit/debit card, to obtain an initial credit card authorization and/or to authorize individual purchase transactions.
Furthermore, you agree that we may use Personal Information provided by you in order to conduct appropriate anti-fraud checks. Personal Information that you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information.
Furthermore, we may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party by reason of our withdrawing any merchandise from the Site whether or not that merchandise has been sold, removing, screening or editing any materials or content on the Site, refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
CHANGES TO TERMS
CHANGES TO PRODUCTS AND PRICES
Prices shown on the Site are in US Dollars and are exclusive of taxes. No other tax or import duty will be applied to orders shipped within the USA.
We reserve the right to make changes to the products and prices listed on the Site, and to other content of this website, at any time without notice.
While we do our best to ensure that product descriptions on our website are accurate, some inaccuracies, typographical errors or misinterpretations may occur. We reserve the right to correct such inaccuracies or typographical errors as they are identified without The Lauren Ashtyn Collection being held accountable for such inaccuracies or errors.
SECURITY AND PAYMENT
We take reasonable care to make our Site secure. All credit/debit card transactions on this site are processed using PayPal, Square, and Sezzle. Each payment option is a secure online payment gateway that encrypts your card details in a secure host environment. We also use Square for secure credit card processing. We will not store your credit/debit card details on our systems as PayPal processes it independently of The Lauren Ashtyn Collection. PayPal ensured all transactions will be fully encrypted and only used to process card transactions that you have initiated. To help ensure that your shopping experience is safe, simple and secure The Lauren Ashtyn Collection and PayPal, Square and Sezzle use Secure Socket Layer (SSL) technology.
Furthermore, we take reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Site.
DELIVERY OF YOUR ORDER
We require a signature for each and every order that we send. This is precious cargo we are delivering to you so we want to make sure it gets directly into your hands. Please keep an eye on your email for a notification of shipment and plan to be home during the delivery window. The Lauren Ashtyn Collection is not responsible if you miss the package and have to pay any fees associated with getting it to you, including, but not limited to, us having to ship it back to you if it gets returned to us. You must pay for shipping again if this happens.
REFUNDS AND EXCHANGES
WE DO NOT REFUND ANY PURCHASES FOR ANY REASON.
ALL SALES ARE FINAL. The Lauren Ashtyn Collection DOES NOT offer refunds once your purchase has gone through. Even if you want to cancel before your order is shipped, we can only offer you a store credit for the amount you paid.
We are pleased to accommodate a ONE TIME EXCHANGE within 24 hours of receiving your order. There is only one exchange per order--NO EXCEPTIONS. Any extension that has been cut, colored or altered in any way is not eligible for exchange. When we receive your package, we will inspect it. If we find that the extension has been worn, cut, colored, damaged, or tampered with in any way (including applying water or hot tools to the hair), The Lauren Ashtyn Collection will not be able to accept the exchange, and we will return the item to you.
Additionally, exchanges are only permitted for online orders. If you purchase a piece at one of our tour events or in one of our salons, you have been able to see the piece in person and inspect it, therefore no exchanges, returns or refunds will be allowed under any circumstances. You sign a purchase form agreeing that you have inspected your product(s) & understand there are NO REFUNDS or EXCHANGES.
Some items are not eligible for exchange. These items include: custom colored pieces, all Lauren Ashtyn hair care products, all Moroccanoil hair care products, grippers, root coverage powders, candles, eyeshadow palettes, and the mannequin head and stand.
To read our full policy, click here.
Promotion codes are non-transferable and there is no cash alternative. Furthermore, they cannot be used in conjunction with any other promotion code or offers and must be redeemed one year from the date it was issued. Promotional codes are for use online only. You may NOT use a promo code or offer in the salon or at a Pop Up Event.
DUTIES AND TAXES
All prices indicated on this Site do not reflect any or all of the international duties, taxes, or other customs charges that the package may encounter when it arrives in its final destination. Please contact the customs agency officials to find out of all applicable taxes and duties (if any).
Unfortunately, we are unable to control what your country chooses to charge. Those charges vary greatly from country to country and will not be covered by LA Hair Boutique, LLC.
The Lauren Ashtyn Collection offers products for sale that are in stock and available for dispatch from our distribution center. Occasionally, however, we may be waiting for shipments from our suppliers. When this occurs, paid orders will take first priority when the stock is delivered to us. Your rights regarding backorder purchases are the same as those for any other purchase at the Site. You will not receive a refund if the piece you purchase is on backorder. If you are wanting to know if your piece is in stock before purchasing, please reach out to our customer service department.
GENERAL LEGAL TERMS
Confidentiality: You understand that The Lauren Ashtyn Collection grants the operators of public search engines permission to use spiders to copy materials from the site for the sole purpose of creating publicly available searchable indices of the materials, but not caches or archives of such materials. The Lauren Ashtyn Collection. reserves the right to revoke these exceptions either generally or in specific cases.
RESOLVING YOUR CONCERNS
We’re always happy to hear from you!