SHIPPING YOUR ORDER
Once your order is placed our shipping and receiving team pulls your order to give to our licensed hair extension specialists to give your product the love it needs to prep for shipment. These Specialists give your product a fresh shampoo and conditioning treatment and a fresh blow out ready for shipping. This process takes 2-5 business days, depending on how many orders are in front of yours.
Once prepped for shipment, our shipping staff places your product in our luxury box, then creates all appropriate documentation for shipment. Shipping expectation time for US orders is 2-3 business days after it is blown out in our salon (7-10 days for International orders).
On occasion, shipment may take longer than usual due to an influx of orders after going viral on social media or when our staff is out of town at our Pop Up Shop events. We always try to get your order to you as fast as possible, as we know how excited you are to receive it, but there are some times when shipping is delayed a few days. We appreciate your patience and understanding.
We require a signature for each and every order that we send. This is precious cargo we are delivering to you so we want to make sure it gets directly into your hands. Please keep an eye on your email for a notification of shipment and plan to be home during the delivery window. The Lauren Ashtyn Collection is not responsible if you miss the package and have to pay any fees associated with getting it to you, including, but not limited to, us having to ship it back to you if it gets returned to us. You must pay for shipping again if this happens.
Women around the world know that we offer the finest hair extensions available. What they might not be as familiar with is how we achieve such high quality. We are often asked about our process. Women want to know what goes into our luxurious hair extensions. We have created this page to answer that question.
Read below to find out more about the Lauren Ashtyn process:
WE START WITH THE FINEST HAIR
The process begins with the best hair available: 100% Remy European human hair. This is the foundation of everything we do. We believe that great hair extensions should be made with great hair. This seems like common sense, but a lot of companies touting “luxury hair extensions” use lesser quality hair, and create a lesser quality product.
WE HANDCRAFT OUR PRODUCT
After obtaining the best hair, we triple knot each strand of hair, by hand. We then attach the hair to a uniquely designed micro-mesh base, so that the product will stay put when you wear it. This entire process can take as long as 45-60 days to complete. This may sound like a long time, but we believe that true luxury cannot be rushed.
THE TYPES OF HAIR WE OFFER
- Full Volume – This is our most popular hair extension. This extension is 12-18” in length, and hits about 2 to 3 inches past the shoulders. It is attached to a 5 by 6 inch base that clips in around your entire crown. This gives you maximum coverage, and is ideal for women who are suffering from hair loss. There is also a shorter length available for those with pixie hair cuts.
- Light Volume Root Coverage – Our second most popular product is a little shorter than the full volume, at 12-16”. It is attached to a 3 by 5 inch base that clips in around the roots. Our light volume root coverage extensions are perfect for women who want to add a little body to their hair, or cover up unsightly greys. There is a mini version of this one as well for pixie cuts.
- Length – Our length extensions simply add length to your hair. We sell 10-12” and 16-18” length extensions. These extensions can also be paired with our full volume or light volume root coverage extensions, for maximum effect.
- Wigs - For those with extensive hair loss, we offer full coverage wigs. Our luxury wigs are made with the same meticulous process as our extensions. They have the same micro-mesh, breathable base and are adjustable to fit your head size perfectly.
We make our hair extensions in a variety of colors—you would simply select the color that would look best on you. We also make our extensions in such a way that they are fully customizable with regard to color, cut and style. Taking your piece to your stylist to have it blended with your hair is a crucial part of the process.
WHAT OUR PROCESS MEANS TO YOU
What are the results of our painstaking process? For one, it ensures that our hair extensions last longer than the average—up to 3 years, in fact. It also ensures that our hair extensions look completely natural and seamless and have more bounce, shine, silkiness and smoothness. The fact that we make clip in extensions means that you can easily apply and remove your extensions: this is a fuss-free product. Our products are designed to be damage free to your own hair.
If you have any further questions about our product, feel free to get in touch with us for a free online consultation: firstname.lastname@example.org