How do I know what color I need?
We offer free online consultations! Text or email us and we can walk you through the free online consultation process:
Text number: 864-527-2403
WhatsApp: (408) 864-590-8924
Email address: email@example.com
Is it real hair?
Yes, 100% European Remy human hair.
Do you have ones with bangs?
No, but bangs can easily be cut into the piece by a licensed stylist.
Can I change the part?
Yes, they can be parted in any direction.
How do they stay on?
With 4 specially designed clips.
Do they pull out your natural hair?
No, they are designed specifically for thinning hair so they are damage free to your own hair.
Can you wear a ponytail or other styles with it?
Yes you can wear almost any style with our pieces.
Do you have blonde/brunette/red/grey/etc?
We have 30 colors to choose from, and you can always take it to your stylist to have them color it to match your exact hair color.
How long do the pieces last?
They can last for up to 3+ years with proper care.
Can you wear them through airport security?
Yes, we do it all the time.
How often do you wash them?
Depending on how often you wear yours, we recommend every 4-6 weeks or so.
How do I store my piece?
We sell a mannequin head and table stand that is the best and safest way to store your piece.
Do I style the piece on my head?
You should not blow dry the piece on your head because it can pull at the clips and your own hair. You may curl it on your head carefully but we highly recommend getting the mannequin head and stand to style your piece on.
Can I swim in my piece?
No, we do not recommend that.
Can I sleep in my piece?
No, you should store it with the clips closed at night.
Can you color the pieces or add highlights?
You can color and/or tone but we do not recommend bleaching as it damages the integrity of the hair.
Can I perm the hair?
No, we do not recommend that as it damages the integrity of the hair.
Do you have curly pieces?
Our pieces have a natural body wave to them and can be curled, straightened, or styled any way you prefer.
Can I add more clips on my piece?
Yes we sell extra clips on our website and you can sew them on wherever you’d like.
How can I sell these in my salon to my clients?
We do not offer wholesale or discounts for stylists, but you are more than welcome to recommend our products to your clients and they can purchase the piece and then bring it to you to have it customized.
Where can I come and see these pieces in person?
Where are you based?
Spartanburg, South Carolina in the United States
Where do you ship?
We ship worldwide.
Do you offer discounts?
Unfortunately not because of the high quality and demand of our luxury products. We do have two payment plan options for those in the US: Affirm or ShopPay Payments. You can choose these options at checkout.
How do I know if I need a topper or a wig?
Send us a message for a free consultation, and we’ll be able to tell from your pictures which would work for you.